Privacy Policy for Barriano Services
Welcome to Barriano’s Privacy Policy. First things first: Barriano is a Privacy by Design company. Privacy is baked into everything we do. And remember, if you have any questions along the way, you can always reach out to us at support@Barriano.org. We’re here to help!
So what exactly does this Privacy Policy apply to?
This Services Privacy Policy applies to the Barriano software, code, Widget, plugin, and/or associated services (“Services”) offered by Barriano (“Barriano”) and that are the property of Barriano or its parent company.
What does Privacy By Design Mean?
Barriano is a Privacy by Design company, with Privacy by Design Services. This means we take great care to avoid collecting, processing and/or storing information on our users, as privacy is our priority. Barriano does not have a business model based on any collection of personally identifiable information or monetization of that information. In parallel, we are proud to be GDPR and CCPA compliant. Our security, Privacy By Design approach and privacy compliance ensures that every industry, including government & public sector, education, hospitality, banking & financial, healthcare, consumer & retail, IT & security and more, can benefit from providing their users with the most powerful accessibility tools available.
So what information is Barriano collecting when we use the Services?
1. WHAT INFORMATION WE COLLECT
First of all, its really important to us that you know that Barriano does not collect any personally identifiable information about end-users. This applies to the end users visiting websites that host our services, such as the Barriano AI_Powered Accessibility Pro Widget. Such information is invisible to Barriano and therefore is not collected, and cannot be shared by Barriano with any third parties, even under duress.
Barriano does collect the minimum information about the website owner it requires to provide the service and may, under certain situations and very selectively, disclose such information to third parties, when absolutely necessary, and as described below.
This Privacy Policy addresses two kinds of information: (1) Personal Information (as such term is defined below); and (2) Anonymous Information (as such term is defined below).
Personal Information. Limited personal information (contact information) is or may be collected by Barriano during the website owner’s signup process for our Services such as purchasing the Widget, applying for access to Barriano APIs or when paying (the “Owner’s Personal Information”). It may identify a website owner as an individual or a company, and may include first name, last name, email address and telephone number.
Anonymous Information. Barriano collects data in order to monitor and ensure correct operation. This data is designed to not include personal information, and is not correlated with other web browsing information that could lead to revealing personal information. This includes metrics on the number of times the widget or its individual features were activated on a website. For website Owners that customize widget color, language, size, position, icon type, etc., on behalf of their end users, Barriano stores those widget UI preferences too (the “Anonymous Information”).
2. HOW DO WE COLLECT INFORMATION
2.1. Barriano may collect Personal Information of website owners that engage Barriano’s Service in the process of registering to the Service.
2.2. Barriano collects billing and account information from website owners such as credit cards, payment cards or other payment methods from website owners, and shares this information with the billing and payment processors. Barriano does not store credit card or payment card numbers after they have been forwarded to our billing and payment processors.
3. HOW WE USE YOUR INFORMATION
Barriano uses Personal Information and Anonymous Information, internally, to understand its users’ needs and improve its Service and support, and in particular:
3.1. Internal record keeping: to establish and update user accounts.
3.2. Answering questions: to respond to queries sent to us.
3.3. Improving or expanding Barriano’s accessibility content and offerings, including software and services.
3.4. Promotion: should you choose to accept, we may periodically send promotional emails about Barriano’s new products or features, special offers or other information.
3.5. Barriano analyzes data about widget loads and usage to improve the Barriano accessibility product in order to better tailor it to end users’ needs.
4. WHO WE DISCLOSE YOUR INFORMATION TO
Barriano discloses Owner Personal Information and Anonymous Information as follows:
4.1. Barriano securely discloses transaction information to a third party payment provider for the purpose of processing payments and for fraud prevention purposes.
4.2. To respond to inquiries from law enforcement or to defend our rights or the rights of others.
5. SPECIFIC PROVISION APPLICABLE TO FIXMYCODE
5.1. While using FixMyCode, Users agree not to enter or provide any personal identifiable information (PII) while using the AI service. PII includes but is not limited to names, addresses, social security numbers, email addresses, phone numbers, or any other information that can be used to identify an individual(s).
5.2. You understand that Barriano may store code or content on its servers for the sole purpose of training its model and providing better service. Barriano will not publish code or content for any purpose.
6. THIRD PARTY SOFTWARE AND SERVICES
Use of Barriano may involve third party software and services.
6.1. Sharing your information with third parties
6.1.1. Barriano may use and share Owner Personal Information and Anonymous Information related to the Service with certain third parties that help Barriano to operate its Service, such as cloud providers, scanning service providers and other similar service providers. When we use such third parties, we contract with them under strict confidentiality and security guidelines, and restrict them from using or disclosing the information, except as required to perform the services on our behalf or to comply with legal requirements.
6.1.2. Barriano may also share Owner Personal Information and Anonymous Information with:
6.1.2.1. governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so (a) to comply with our legal obligations; (b) to exercise our legal rights (for example in court cases); (c) for the prevention, detection, investigation of crime or prosecution of offenders; and (d) for the protection of our employees and customers.
6.1.2.2. Our affiliates, subsidiaries and parent company, including but not limited to the Level Access Group. This sharing enables us to enhance service offerings and provide you with customized solutions and promotions across our combined enterprise. We ensure that all shared information is handled in accordance with industry standards of security and confidentiality.
6.2. International transfer of information
Barriano, a subsidiary of Level Access, operates globally and occasionally shares personal data across borders with its parent company and other entities within the Level Access Group. This international data sharing is essential for our integrated business operations and service enhancement. All data transfers are conducted in compliance with applicable data protection laws to ensure the highest levels of security and privacy. Both Level Access and its subsidiaries, including Barriano, along with any third-party service providers involved in our operations, are bound by strict confidentiality agreements.
6.3. Advertising and Analytics Services.
6.3.1. Barriano may use standard analytics tools such as Google Analytics, Facebook Business, Chartbeat, etc. to learn more about how the website Owner(s) uses our Service, and how we should improve our user experience. Barriano and its third-party partners and vendors may use tracking technologies or methods of web and mobile analysis (such as pixels, beacons, etc.) to collect, track and store certain information about you when you use or interact with our Services, communications, content or third party’s websites links, to provide you with targeted advertising based on your interests and browsing activities on our Website, personalize the advertising content, and to serve you advertisements that are relevant to your regional location.
6.3.2. The Owner’s IP address or mobile device identifier may be automatically shared with such third parties when you access the Services or the third party’s websites.
6.3.3. These tools maintain their own privacy practices in accordance with their own privacy policies to provide their service. Further information about how Google uses data when you use our Service, can be found here.
6.3.4. If you (the Owner) do not want us to share your Personal Information for marketing and advertising purposes, you may opt-out in accordance with provisions below section below or contact us using the details provided below. Please note that even if you unsubscribe, we may still use and share your Personal Information with third parties for non-marketing purposes (for example to fulfill your requests and orders, communicate with you and respond to your inquiries, etc.). In such cases, the companies with whom we share your Personal Information are authorized to use your Personal Information only as necessary to provide these non-marketing services.
6.3.5. How Can I Opt-Out?
6.3.5.1. Emails. If you no longer wish to receive emails from us, you may opt out of receiving them at any time, by clicking ‘unsubscribe’ on any e-mail communication, or sending an email with your request to support@Barriano.org.
6.3.5.2. Please note that even if you opt out of receiving marketing communications by postal mail, we may continue to send you transactional communications about your subscription or orders by postal mail.
6.3.5.3. Turning Off Tracking Technologies. You can choose to have your computer warn you each time a persistent or session cookie is being sent, or you can choose to turn off such cookies through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies as described in Section 2.3 above.
6.3.5.4. You have the ability to control the use of cookies on our website through the cookie banner that appears when you first visit our site. The cookie banner allows you to opt-out of certain categories of cookies, or all cookies altogether. Please note that if you choose to opt-out of certain cookies, certain features of our website may not function properly.
6.4. Our cloud service providers. The server(s) on which our Website and the Service are hosted and/or through which any of the Service are processed are managed by third parties, including, Amazon Web Service (AWS) technology, whose mailing address is Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal. You can find more details on AWS’ Privacy Policy here. We have configured our data to be stored in the State of Oregon, USA.
6.5. We reserve the right to disclose your information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or court order. Also, please note that we may disclose general, aggregated, non-personal and non-identifiable information about our users to potential business partners, investors, or the public.
7. SECURITY
Barriano is committed to ensuring that any information that is collected by Barriano remains secure, as reflected by Barriano’s being ISO27001 certified and audited. In order to preventing unauthorized access or disclosure Barriano has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online. Barriano uses industry standard SSL (secure socket layer) encryption to transfer private personal information.
Barriano cannot guarantee a perfect and absolute security measure, as no method of transmission over the Internet and or electronic storage is perfectly secure or invulnerable. Should we become aware of a security breach, we will notify any affected user, so that they can take appropriate protective steps. Such notification shall be issued by Barriano in accordance with the applicable (local) laws and regulations, as well as Barriano’s internal policies.
8. WHAT RIGHTS YOU HAVE IN CONNECTION WITH YOUR INFORMATION?
You may exercise any of your applicable legal rights in connection with your Personal Information collected by Barriano as detailed in this Privacy statement. In order to do so, kindly contact us at support@Barriano.org
8.1. The consent you provided to Barriano in connection with the collection, use and processing of your personal information may be withdrawn at any time.
8.2. Request to receive confirmation of whether your Personal Data is being processed.
8.3. Request to receive a copy of your Personal information that you provided to Barriano
8.4. Request that Barriano correct the specific Personal information that Barriano is holding
8.5. Request that Barriano erase Its Personal information
8.5. You have the right to complain to a Data Protection Authority if you believe that your rights have been violated|
9. COMPLIANCE
If you believe that we have not adhered to our Policy as outlined herein, please notify us by email to support@Barriano.org. Barriano will examine any query and make commercially reasonable efforts to resolve any existing or potential dispute. Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity , location, and may ask further questions to understand the nature and scope of your request.
10. UPDATES
Barriano reserves the right, at its sole discretion, to change or modify or to add or remove portions of the Privacy Policy at any time (“Updates”). You will be deemed to have accepted any Update by continuing to use Barriano.
11. GOVERNING LAW
This Privacy Policy shall be construed in accordance with and governed for all purposes by the substantive laws of Delaware US without regard to conflicts of law provisions. You agree that any claim or dispute you may have against Barriano and its affiliates, directors, officers, employees, and representatives must be resolved by a court located in Delaware US, and waive any jurisdictional, venue or inconvenient forum objections to such courts.
12. CONTACT US
If you have questions or comments about the Privacy Policy or Barriano’s data collection in general, please send us an email at support@Barriano.org or contact us by mail: Barriano Inc. 1007 N. Orange St., 10th Floor Wilmington, DE 19801 USA.
By using the Service and/or accepting our Service Terms and Conditions, you hereby agree to the collection and use of your information as we have outlined in this Privacy Policy.
Capitalized terms used and not otherwise defined herein, shall have the respective meanings ascribed to them under our Service Terms of Use.
Last modified: 1 May 2024
