Explore Digital Accessibility Regulations

Yes. The Unruh Civil Rights Act includes limited exceptions for certain organizations and circumstances. However, most businesses that provide goods or services to the public are subject to the law. Organizations should review their specific legal obligations and seek professional guidance if they are uncertain about whether an exemption applies.

Start by conducting an accessibility audit based on WCAG Level AA standards. Address common issues such as missing alternative text, keyboard accessibility, color contrast, form labels, and navigation barriers. Regular accessibility testing, manual reviews, and compatibility testing with assistive technologies can help maintain compliance. Publishing an accessibility statement also demonstrates your commitment to providing an inclusive digital experience.

Yes. The Unruh Civil Rights Act prohibits businesses in California from discriminating based on protected characteristics, including gender. Businesses should provide equal pricing and access to goods and services for all customers to help ensure compliance with the law.

Addressing accessibility issues promptly after they are identified can help reduce legal risk and demonstrate a good-faith commitment to accessibility. Organizations should establish an ongoing accessibility program that includes regular testing, timely remediation, and continuous monitoring to maintain compliance and provide an inclusive user experience.

Failure to comply with the Unruh Civil Rights Act can expose businesses to legal claims, financial penalties, attorney’s fees, and other litigation-related costs. Organizations can help reduce these risks by adopting recognized accessibility standards, such as WCAG Level AA, and regularly evaluating the accessibility of their digital experiences.

Yes. California courts have generally interpreted the Unruh Civil Rights Act to apply to websites and mobile applications that provide goods or services to California residents. Organizations should ensure their digital experiences are accessible to people with disabilities by following recognized accessibility standards, such as WCAG Level AA, to help reduce legal risk and improve usability for all users.

The Unruh Civil Rights Act is a California law that prohibits discrimination by businesses and guarantees equal access to goods and services, including protections for individuals with disabilities. The Americans with Disabilities Act (ADA) is a U.S. federal law that provides nationwide protections against disability discrimination.

While both laws promote accessibility and equal access, the Unruh Act applies specifically in California and may provide additional legal protections and remedies beyond those available under the ADA. Organizations operating in California should consider compliance with both laws to help ensure accessible and inclusive experiences.